NATIONAL VOLUNTEER WEEK 2020

It’s no secret at IOE that our volunteers are the beating heart of the organisation. We love them, we support them and we couldn’t do what we do without them. Usually, on National Volunteer Week, we celebrate them with a social get-together like a pizza night or dinner at a restaurant. This year, we had to find different ways to come together and have some fun to show them how much we value their contribution. Instead of a few hours of pizza and laughs, we spread NVW 2020 celebrations across the week and it was so much fun!

Monday Trivia

Who doesn’t love a bit of friendly trivia from the comfort of your own home? To kick start National Volunteer Week 2020 volunteers competed to secure one of the top three prizes over Zoom. With 15 seconds to answer each question, you either knew it or you didn’t; no time for googling here! After 60 questions and repeat visits from our furry friends including Tiny (the not so tiny dog), Georgia, a host and recreation volunteer took out first place, followed by Matt and then Enzo; two of our recreation volunteers! 

Wednesday Orientation

Interchange Outer East’s volunteer orientation is now ONLINE! To celebrate and get to know some of our new volunteers better, we ran our second vollie orientation on Wednesday with great success! Missing the technical difficulties of the first session, we had five volunteers plough through two hours of content and ensure they are ready to hit the ground running with their volunteering once COVID-19 restrictions are lifted. Welcome to the team!

Keen to volunteer? Click here – your future awaits!

Friday Games Night

One of the best things about volunteering at IOE is our vollie culture! Friday night had us playing traditional camp games such as Mafia, Nine Squares and the Party Game all over Zoom. These games have been around for as long as IOE has. We had volunteers who have solved all the tricks and patterns in the book and others still on the journey there. It was lots of fun. Volunteer games are the best way to wind down and get to know each other!

Facebook Fun

We shared the vollie love on Facebook during National Volunteer Week too! There were some laughs and strangely accurate musings using the fun ‘tap the middle button’ game to finish a sentence using your phone’s predictive text. We also got involved in Volunteering Autralia’s #WaveForVolunteers campaign, see some of the pictures below!

To all our recreation and host volunteers once again, we appreciate you, we miss you and we can’t wait to see you out there again soon doing what you do best!

IOE NEWSLETTER – MAY 2020

Keep up-to-date. Read the latest news from IOE with the May edition of our monthly enewsletter.

TRY SOME RE-SILLY-ENCE

Re-SILLY-ence!  A term I created that means … building fortitude in tough times by clowning around for the greater amusement of everyone.  Laughter truly is a great medicine!

When restrictions were introduced and increased I was initially unsure whether to continue with 1:1 support and just stay home. But what worked for me was limiting the number of 1:1 support shifts I accepted. This helped me feel like I was limiting my sphere of contact and helping to protect myself by social distancing as much as possible. Because of the restrictions, with limited access to places, people and resources, it is a time of great creativity and spontaneity!

I played miniature indoor soccer the other day with an eight year old participant where we set up the field; players, referees, fans, soccer ball, goal posts from miscellaneous items we found around the house. We got very engrossed in the game and had lots of fun!

To encourage some other kids I support I took along some silly hats and surprised them throughout the day. I put on different hats and role-played silly characters. The kids loved it! I think we need humour more than ever in these strange times, just to let loose and be a bit silly, have some fun and keep reassuring and reminding ourselves and the people we support that ‘this too will pass’.

I have found it is quite easy to keep yourself and the people you support as germ-free as possible with a bit of consideration and forward thinking. It is worth the effort when you see the smiling faces of those you support. When you know you’re doing a great job in that moment, giving families a break, companionship, a distraction and something to look forward to so that they feel supported and cared for. It’s easy to say ‘we’re all in this together’ but it’s great to actively get alongside the people we support and be a real, tangible presence to make someone’s day a bit brighter.

The part about my job I really enjoy is being able to support people in their home. I have the opportunity to be a part of their day; to offer my assistance, suggestions and support.  The best part is to realise you’re making a big difference to their day. I love the feeling that through my support I can make someone’s day better.

By Sharon Harris, IOE Support Worker

TRY A LITTLE RE-SILLY-ENCE IN YOUR DAY TODAY!

INTENSIVES INNOVATE

Interchange Outer East runs 10 House Intensive programs across four locations in Melbourne’s outer east and one in rural Victoria. Small groups of young adults, with one staff member, spend two days and one night per week in one of our private rental properties. The group lives as housemates for this period of time each week. They work on independent living skills like meal planning, household tasks, interpersonal skills, public transport, budgeting and personal safety.

Due to COVID-19 restrictions, House Intensive hasn’t been able to run as a group program this term.  Our staff were not about to let their groups miss out or lose the opportunity to build on the skills that they had already gained. Intensive programs are still running at three properties; Scoresby, Chirnside Park and Lilydale, as well as within support workers own homes. Remarkably, thirteen House Intensive participants and nine staff are still taking part in the program across the fortnight. The change in programming and need for flexibility has also resulted in the properties being able to be used for 1:1 respite shifts with other IOE and external participants, allowing them a safe space to enjoy their shifts away from home.

While many of the usual activities are off limits, staff and participants have been really creative with alternative tasks. Cooking has been a favourite activity, as it often is, but the groups have also taken the opportunity to catch up on some spring cleaning, as well as going for walks and learning some skills in gardening and garden maintenance.

Here are a few updates from some of our House Intensive staff:

Theresa and Andrew

Andrew and I have taken on a huge project at the Chirnside House. Together we are transforming the backyard from an overgrown jungle to a well trimmed and coherent garden beds. We began by cutting back overgrown trees, both in the front and back garden, maybe ten trees in total. Andrew and I did all the hard labour and worked for hours each week. The Enterprise Garden Crew took away the garden waste and came back with a load of mulch for the garden.

Andrew and I also assisted one of the neighbours with tiding the front garden of another neighbour who was in hospital. Unfortunately the neighbour has passed away. Her family wanted to thank Andrew and I by taking us out for dinner after COVID-19. Although we are saddened by her passing, we are so encouraged by the sense of community.

Andrew has also cooked some great meals, made his bed, done the washing and vacuuming, cleaned the kitchen, cleaned and disinfected toilets and all high-touch surfaces. He’s also done some household shopping and potted plants.
The gardening and household chores have kept us fit and healthy. However, each week we have also been walking sections of the Warburton Trail where we often bump into people we know and say hello.

Jaymee and Louise

Jaymee has been coming to the house for 1:1 sessions since COVID-19 social distancing put group based programs on hold. Not being able to get out into the community has been a challenge but we are trying to be creative and keep busy. We’ve done some cooking, craft, a smidge of gardening, exercise in some form or another and playing games and puzzles. The more variety we can get into each day, the more fun we have!

I’ve been catching up with the rest of the group on Zoom. I have been sending through activity sheets for the families to print off ahead of time (a bingo game, colouring in, etc.) We do a combo of all of the above during our Zoom meetup. Last week we had a funny hat theme and did some hand sized bean-bag activities, a remote scavenger hunt and show and tell. Next week we are going to try a red faces session and perform something for each other. Briony hasn’t been able to catch up via Zoom so we sent her a letter instead!

Dianne

I have been supporting three young men at a modified House Intensive program throughout the week using my own home. We have been doing lots of bushwalking in local forests, as a lifestyle and relaxation in nature activity. We have found that isolation is very therapeutic in the forests of the Dandenong ranges. We’ve enjoyed beautifully quiet and mindful walking in nature while building our fitness and endurance, appreciation of the environment. Our walks also provide an opportunity for engaging conversation and time for quiet contemplation. We’ve even done some yoga practice!

Rob has been getting stuck into jigsaw puzzles and could teach everyone a thing or two about focus, problem solving, concentration and persistence with this great rainy day activity. Dave loves pickles on his regular lunch of cheese and ham sandwiches. We took the opportunity to ditch the supermarket jars and made our own sweet mustard pickle from scratch.

Behind the scenes the House Intensive team have remained flexible as families needs have changed. As time has progressed through COVID-19 restrictions, more families are requesting support. This is mainly due to the isolation has started to negatively impact families and individuals. Where we are unable to offer a House Intensive structure, the team has worked with provision coordinators to put in 1:1 in home or respite shifts.

‘Participants and families have been grateful, understanding and really mindful of the overall situation which has been very heartening. We can’t wait to get our groups back when it’s safe to do so, so we can keep working on these essential skills with friends.’ House Intensive Coordinator, Linda Hull.

The safety of our participants, families and staff is paramount. The House Intensive team follows a strict hygiene and cleaning process each shift. Lots of checklists, reminders and VALiD easy English posters are up in the houses. This ensures that participants are able to be fully involved and aware of the requirements to keep themselves and each other safe.

1:1 SUPPORT GOING STRONG

When COVID-19 restrictions drove a wedge through the heart of IOE, cancelling all recreation programs and putting a stop to all group services, for the first time in our 35 year history, we collectively held our breaths and immediately considered the impact that would be felt across the agency. What would happen to our culture, to the connections and relationships formed over many years?  Would it jeopardise the progress that so many of our participants and families have made in skill building, independence and social development? Would it impact our staff? The answer to these questions is YES … and NO!
After the initial shock and a proverbial deer in the headlights moment, however brief, all IOE teams hit the ground running with new ideas, innovative approaches and a drive to ensure that progress could continue and families would still be supported during this challenging time. The first service to respond in spades was 1:1 support. IOE has monitored COVID-19 restrictions and advice meticulously over the previous months and has been able to implement a range of options for in-home and virtual support.
While we can’t explore op shops and playgrounds, museums and live music venues, we can find meaningful and creative ways to work towards NDIS goals while tailoring support to individuals and families.
  • Need help with remote schooling? We’ve got you!

  • Been thinking it might be finally time to start that outdoor project? Count us in!

  • Craving some respite? We can help with that!

  • Keen for some online fitness, socialising or skill building? Challenge accepted!

  • A home cooked dinner with leftovers in the freezer? Let’s make an afternoon of it!

Nic and Donna Jane

Nic was nervous about leaving the house for his shift at first. He’d heard about COVID-19 and put two and two together when he learnt about social distancing restrictions. But together with Nic’s mum, he and his support worker spoke about their options. In the end they decided to write a shopping list, head to the supermarket and come home and spend the afternoon cooking. Nic made mac and cheese from scratch and engaged so positively in the shift that his apprehension eased considerably.

Steph and Leonie

‘Today Steph and I spend the day together. We went for a walk, did an online yoga class and made dinner for the family. This was a huge help for mum and Steph was so happy to share her skills!’ Steph enjoyed the yoga so much that Leonie has been on the hunt for an online class that would be more suitable for Steph as a beginner yogi for their next shifts.

Ruby and Jess

Ruby is a social butterfly. Her sisters have been Facetiming their friends, why shouldn’t she? Ruby’s family has chosen not to have people outside of the family into the home during COVID-19 restrictions so Ruby has been receiving support online over Facetime. She and her support workers have done makeup and cooking sessions with great success!

Pete and Amelia

Amelia and Pete have been shooting hoops in the driveway and reading books. She said, ‘Reading is a great way to help understand different feelings and how to manage them. And the basketball gets us moving in the fresh air!’

Tim and Lydia

Tim and his support workers have been booking time to use IOE sites during their shifts to give Tim space to do activities and allow his family some respite at the same time. He cooked a BBQ lunch for himself and his Lydia (and some lucky IOE office staff!) out in the sunshine.

Sara and Aaron

Sara gave Aaron a haircut and a shave after Aaron expressed his frustration about missing his usual trip to the barbers. ‘The look on his face and his smile from ear to ear – he was one happy man! It’s been a pleasure supporting Aaron in his home these past few weeks.’

Interchange Outer East is offering 1:1 support in-home for our participants. Our team can construct engaging, meaningful, and fun support which meets NDIS goals. We are all about the individual, choices and having fun. Our coordinators and support workers can develop personalised support incorporating the activities of daily living which are engaging and fun. At IOE, we are mindful of the current social distancing restrictions and the paramount importance of protecting the health of everyone in our community. We are here for you, when arguably you may need us most.

Interchange Outer East 1:1 support is open to all IOE registered participants, even if your family has only used group-based services in the past. Keep our support workers at work and keep working towards your NDIS goals with IOE 1:1 supports. Depending on your location, get in touch with the Knox, Maroondah or Yarra Ranges Hub on 9758 5522 or email ioe@ioe.org.au

IOE NEWSLETTER – APRIL 2020

Keep up-to-date. Read the latest news from IOE with the April edition of our monthly enewsletter.

IOE NEWSLETTER – MARCH 2020

Keep up-to-date. Read the latest news from IOE with the March edition of our monthly enewsletter.

THE NEW NORMAL

Almost three weeks of the new normal and this working from home gig has its benefits. No commute. If I forget my lunch (most days), I just walk into the kitchen. When seeking a distraction I just play with the dog. There are no children in my house so it’s all quite peaceful really. I can hear the muted tones of Monash University online in the background (my niece is staying with us – our dog attends many of the lectures!) and with Jules spending her days in the garden (online playgroups are not happening) it means I have a very peaceful and serene workplace.

I compare this peace with some of the sounds I hear and see when talking and zooming with co-workers. WWE bouts live in the lounge room, wall decorating behind mum during a Zoom session, unrelenting screaming and giggling in the background, co-workers being shot with Nerf guns whilst trying to be attentive, staff being used as climbing frames now that playgrounds are off limits, and I love the …’will you guys just be quiet, can’t you see I’m on the phone!’ or the ‘go annoy mum she’s trying to work too!‘ rants in the middle of conversations.

It has been a busy few weeks and I feel for all our families, volunteers and staff dealing with the additional challenges. I have been really proud of the way staff have adapted and accepted that we need to do things differently and that what they are doing now isn’t necessarily what they signed up for. Given the situation the response from staff has been brilliant and families have been able to continue to access the support they need. We made a commitment to all that we would get through this challenge together without leaving anybody behind and we are working hard to make that happen.

To all our support workers, I want to thank you for all you have done for families. Coordinators, plan managers and all office based staff – juggling work and home life whilst ensuring families are able to access support, have been brilliant. In the background have been our finance and admin people that have ensured that IOE can keep working and ensuring people get paid.

There is other work happening that we hope will be rolled out in the near future. Online social group opportunities and other online options are being developed. It might be nice to have a virtual overseas trip, a road trip or a camp, to connect up with friends or other carers whilst doing a yoga or exercise class. The options are endless and we hope to be bringing them to you soon.

Easter is nigh and I wish everybody all the best at this time. Just watch out for the Easter Bunny, I’m not sure how that works with social distancing, visiting all those homes! So be sure to arm your children with alcohol spray to clean any eggs that may land in your vicinity.

Cheers,

Fred