FAQs
So, the idea of volunteering with IOE appeals to you but, before you take the next step, you’d like the answers to a few questions you have.
These are a few of the questions we are frequently asked by potential volunteers:
Click on the questions to reveal the answers.
General Questions
I don’t know anything about children or disability. Can I still volunteer?
Yes. Whether you are volunteering as a host or for rec programs you will be surprised how quickly, and what, you will learn about different ways of communicating and interacting. If you’re volunteering on Rec program volunteers staff and more experienced vollies are always on hand to guide you. Your main job is to assist the children to have as much fun as possible and that’s not hard.
If you are hosting you will be given plenty of information about your host child and staff and parents are always there to support you. A positive attitude is just as important as experience.
Do I have to attend any training or orientation prior to volunteering?
Yes if you are volunteering on rec programs.. We have now introduced a policy that all rec volunteers must attend an orientation session. This follows feedback from volunteers on the importance of attending orientation and its value to their rec volunteering role.
Hosts do not have to attend any specific training
Am I covered by insurance when I am volunteering?
Yes, IOE has a comprehensive insurance policy which will cover any accident or incident that may occur when you are volunteering in any capacity with us.
Host Volunteers
Do I have to make a minimum commitment to hosting?
We ask hosts to commit to their match for one year if possible. This will give you time to build a relationship with your host child and to see if the arrangements are working well for everyone. Of course circumstances may change and situations occur where this is not possible.
What sort of activities will I do when my host child visits?
The occasional special outing is very nice but often just hanging out together, getting together with family and friends, doing those things you would normally do, are entertainment enough. After all it is a completely different environment for them – a real change from their usual routine!
Building a relationship is far more important than where you go when you are together.
Do other adults who come to my house during my host child’s visit need police checks?
Family, friends and other visitors do not need a police check but you must be in charge of the child’s supervision at all times during their visit. We encourage you to have other people around, or go visiting yourselves, as this extends your host child’s social experiences and general acceptance and community inclusion.
Do I receive any reimbursement for hosting?
Yes. A minimal reimbursement is available to hosts as a small contribution to costs. Many hosts choose not to accept this and donate it back to IOE.
Recreation Volunteers
If I sign up, how regularly do I have to volunteer?
Its completely up to you to choose the activities and dates that suit you. Though, once you’ve volunteered once we know you’ll be back asap to do it again!
How do I find out what I can volunteer for?
Feel free to contact the volunteer coordinators to find out what is coming up and to discuss your availability. Information and dates are emailed to all registered volunteers and also published in VNews, the IOE Newsletter and on the IOE and Volunteer Facebook sites..
Where are the camps located?
We use accredited campsites throughout Victoria for most of our group rec programs.
Will volunteering cost me anything?
No. All activity costs, camp accommodation, meals etc are paid for by Interchange. You will need to bring your own lunch if you are going on a day activity.
What if I have a problem working with a particular person, disability or doing aspects of personal care?
Don’t worry. You won’t be asked to do anything you are not comfortable with. Speak to the staff running the activity. They are very approachable and will be happy to sort out problems or if necessary make changes.
What happens if I am injured or sick while on an activity or camp?
Camp staff will inform your parents/designated contacts and organise for you to get home. All staff are first aid trained and our insurance will cover any injury to you.
Can I bring a friend along on activities?
Yes, but they must have been interviewed and signed up before the activity. That’s one way our volunteer numbers keep growing. Volunteers want to share their fantastic experiences with friends.
I would love you to come to my school to talk about volunteering. Do you do this?
Certainly. We welcome the chance to talk to students and teachers – in fact we’ve been doing just that for many years. Schools have played a big part in helping us to recruit new young volunteers. Just send us your school’s details and we will contact them.
What do I do if I want more information?
Click the website ‘Apply Now’ button and fill in your details or call our Volunteer Coordinators, on 03 9758 5522 or email volunteers@ioe.org.au
Get in contact, call 03 9758 5522
or if you would like to get in contact via email please fill out ourenquiry form here
Need language assistance?
Contact the Translating and Interpreting Service (TIS) on 13 14 50
Interchange Outer East is a community where diversity is accepted and celebrated. We welcome people of diverse cultural backgrounds, race, religion, ability, gender and sexual orientation.
