Casual Support Worker Recruitment

Working with IOE is a life changing experience.

Next Recruitment Information Sessions

Attendance at a recruitment information session is the first step in becoming a support worker with IOE.

Our next information sessions will be held in July/August via zoom. You will only need to attend one session. All applicants will be notified once the dates have been confirmed.

All applicants who wish to be considered for interview must complete the online application form prior to the information session. The form will also ask you to RSVP to your preferred session.

NOTE: Your online application form must be submitted prior to the session.

For more information please contact Anna Billing or Bernadette Cantwell on 9758 5522 or 

  • Are you:

    • Committed to a community where rights and opportunities are equal for all
    • Passionate about working with people
    • Able to work independently and with initiative
    • Looking for casual work in a workplace that offers flexible hours, variety and fun
    • Over the age of 18

    We are particularly interested in meeting people who have a qualification in disability or related field, or significant relevant experience. Experience in working with people with high physical or behaviour support needs will be highly regarded.

    We have a focus on specific timeframes of availability from 7am to 10am and 3pm to 8pm on weekdays as well as Friday and Saturday night shifts.

    Support work is a satisfying and rewarding occupation. Our support workers come from all walks of life, all backgrounds and an array of previous professions and experiences. Support workers are employed on a casual basis. Work is flexible and depends on the availability of shifts that match your skills and working timelines.

  • Significant experience in any one of these fields is essential:

    • Disability, aged care, nursing or related studies
    • Proven experience with children and/or adults (i.e. disability, child care, leadership, social work, teaching or coaching)
    • Related health services industry work or study (i.e. physiotherapy, occupational therapy)
    • Leadership in trades, recreation, horticulture, sports teams
    • Supporting people who have high physical or medical support needs
    • Supporting people who have complex behaviour support needs

  • Taking the next steps

    Thank you for your interest in working with IOE!

    All people interested in working as support workers with Interchange Outer East must first complete the online application form and attend an information session.

    • Complete the online application form at and book your preferred information session.
    • At the conclusion of the information session you will be required to complete and submit a pre-interview questionnaire.
    • Once applications and pre-interview questions have been assessed, successful applicants will be invited to attend a group interview.

The following mandatory requirements must be completed prior to commencing employment:

  • Screening and Checks

    • COVID-19 vaccination – in accordance with Victorian State Government mandate
    • NDIS worker screening
    • Working with Children Check
      • Lodge application HERE for both checks and only one payment is required
  • Internal Training

    • IOE induction training
    • IOE administration of medication training (IOE specific)
  • External Certificates and Online Training

    • NDIS Worker Orientation Module
    • A current Certificate in First Aid; HLTAID012 or equivalent
      • A Certificate in First Aid HLTAID004 or 003 will be accepted if it is current but must be upgraded at renewal
    • A current certificate in manual handling in a health care setting
    • Preferable: A current drivers licence and regular access to a suitable vehicle – insured and roadworthy

    It is a requirement of all agencies in the disability sector for support workers to have the above mandatory requirements.  The Manual Handling and First Aid courses are generic and will be relevant to any disability agency you may apply to. The equivalent course component in a TAFE or university qualification will be accepted for both first aid and manual handling.

Jeanne’s story

My journey with Interchange began back in 2007 when I started volunteering on recreational based day activities and camps, I was 20 years old with no idea where I wanted to take my life or what I wanted to do with myself. A friend had recommended I volunteer at Interchange, as I am a person who enjoys meeting new people and being part of new experiences.

After organising to volunteer I could see early on that this was the kind of environment I wanted to be part of and I haven’t looked back!

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Get in contact, call 03 9758 5522

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Contact the Translating and Interpreting Service (TIS) on 13 14 50