Applying For Employment

Working with IOE is a life changing experience.

  • Full/part time permanent employment

    Vacant positions across all agency areas are advertised on our website when they become available.

    All our employees are required to have a current police check, working with children check and two reference checks.

    While some roles require specific criteria (outlined in the position description) a passion and belief in the rights of people with disability and their families and a friendly, open and approachable attitude to working with others are priorities for employment with our IOE team.

  • Casual Support Work

    Are you:
    • Committed to a community where rights and opportunities are equal for all
    • Passionate about working with people
    • Able to work independently and with initiative
    • Looking for casual work in a workplace that offers flexible hours, variety and fun
    • Over the age of 18

    Support work is a satisfying and rewarding occupation. Our support workers come from all walks of life, all backgrounds and an array of previous professions and experiences. Support workers are employed on a casual basis. Work is flexible and depends on the availability of shifts that match your skills and working timelines.

    Our programs provide respite to over 600 families and we have a support worker base of around 270 people!

    Taking the next steps:

    Thank you for your interest in working with IOE! Please note we have recently introduced a new online recruitment form and process. Even if you have submitted your details in the past, we request that you resubmit them using our new form.

    All people interested in working as support workers with Interchange Outer East must first complete the online application form and must attend an information session – see dates below

    • Complete the online application form at
    • Once you have completed the form you can book your nominated session.
    • Remember to make a note of the user name and password you used to create the application as you will be required to use this as your application progresses.
    • If you already have any of the documentation required for employment (see note below), please upload it with your application.
    • The online form must be submitted  prior to attending the information session.

    Note: All IOE employees are required have a current Working With Children Check, Certificate in First Aid; HLTAID004 or equivalent and Manual Handling training. (A Certificate in First Aid HLTAID003 certificate will be accepted if it is current but must be upgraded at renewal. The equivalent course component in a TAFE or University qualification will be accepted for both first aid and manual handling.)

    • At the conclusion of the information session you will be required to complete and submit a pre-interview questionnaire. Please let us know prior to the information session if you think you may need assistance in completing this questionnaire.
    • Once applications and pre-interview questions have been assessed, successful applicants will be invited to attend a group interview.

Next Recruitment Information Sessions


The next information sessions will be held online as follows:

  • Saturday 30 January 2021 – 11am to 12pm
  • Monday 1 February 2021 – 6pm to 7pm

All applicants who wish to be considered for interview must complete the online application form prior to the information session. The form will also ask you to RSVP to your preferred session. Please ensure you note your user name and password as you will be required to use this as your application progresses.

At the conclusion of the information session you will be required to complete and submit an online pre-interview questionnaire. 

For more information please contact Anna Billing or Bernadette Cantwell on 9758 5522 or 

Attendance at a recruitment information session is an essential step in becoming a support worker with IOE. To register for a session fill in all your details at  Once completed you can register online for your preferred session. Your form must be submitted prior to the session.

  • Requirements for Support Workers

    Significant experience in any one of these fields is essential:
    • Disability, aged care, nursing or related studies
    • Proven experience with children and/or adults (i.e. disability, child care, leadership roles, social work, teaching or coaching)
    • Related health services industry work or study (i.e. physiotherapy, occupational therapy)
    • Leadership in trades, recreation, horticulture, sports teams
    • Supporting people who have high physical or medical support needs.
    • Supporting people who have complex behaviour support needs


  • To be completed prior to employment commencing

    • Administration of Medication certificate (IOE specific)
    • Attendance at IOE induction training
    • A Crim Check and DHHS Disability Worker Exclusion Scheme (DWES) employment screening will be conducted before commencing employment. Anyone who has lived and worked overseas for 12 months or more in the past 10 years will need to provide a police or criminal record check from the country of residence.
      For further information contact the Support Worker Connection Coordinators on 9758 5522 or email
  • Mandatory Requirements

    • A current Working With Children Check – employment specific
    • A current Certificate in First Aid; HLTAID004 or equivalent  A Certificate in First Aid HLTAID003  will be accepted if it is current but must be upgraded at renewal.
    • A current Certificate in Manual Handling

    It is a requirement of all agencies in the disability sector for support workers to have the above mandatory requirements.   The Manual Handling and First Aid courses are generic and will be relevant to any disability agency you may apply to.  Click the following link for first aid and manual handling information.

    Preferable: A current Drivers License and regular access to a suitable vehicle – insured and road worthy

Jeanne’s story

For many 13 is an unlucky number, but for me 13 is an exciting one, as that’s soon to be the amount of years I’ve been a support worker for Interchange Outer East.

My journey with Interchange began back in 2007 when I started volunteering on recreational based day activities and camps, I was 20 years old with no idea where I wanted to take my life or what I wanted to do with myself. A friend had recommended I volunteer at Interchange, as I am a person who enjoys meeting new people and being part of new experiences.

After organising to volunteer I could see early on that this was the kind of environment I wanted to be part of and I haven’t looked back!

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Get in contact, call 03 9758 5522

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