Casual Support Worker Recruitment

Working with IOE is a life changing experience.

  • Are you:

    • Committed to a community where rights and opportunities are equal for all
    • Passionate about working with people
    • Able to work independently and with initiative
    • Looking for casual work in a workplace that offers flexible hours, variety and fun
    • Over the age of 18

    Support work is a satisfying and rewarding occupation. Our support workers come from all walks of life, all backgrounds and an array of previous professions and experiences. Support workers are employed on a casual basis. Work is flexible and depends on the availability of shifts that match your skills and working timelines.

    Our programs provide respite to over 600 families and we have a support worker base of over 300 people!

  • Significant experience in any one of these fields is essential:

    • Disability, aged care, nursing or related studies
    • Proven experience with children and/or adults (i.e. disability, child care, leadership roles, social work, teaching or coaching)
    • Related health services industry work or study (i.e. physiotherapy, occupational therapy)
    • Leadership in trades, recreation, horticulture, sports teams
    • Supporting people who have high physical or medical support needs.
    • Supporting people who have complex behaviour support needs

  • Taking the next steps

    Thank you for your interest in working with IOE!

    All people interested in working as support workers with Interchange Outer East must first complete the online application form and attend an information session. Scroll down the page for session dates and mandatory requirements for employment.

    • Complete the online application form at and book your preferred information session on this form also.
    • If you already have any of the documentation required for employment (see below), please upload it with your application form.
    • The online form must be submitted prior to attending the information session.
    • At the conclusion of the information session you will be required to complete and submit a pre-interview questionnaire. Please let us know prior to the information session if you think you may need assistance in completing this questionnaire.
    • Once applications and pre-interview questions have been assessed, successful applicants will be invited to attend a group interview.

The following mandatory requirements must be completed prior to commencing employment:

  • Screening and Checks

    • NDIS worker screening
    • Working with Children Check
      • Lodge application HERE for both checks and only one payment is required
  • Internal Training

    • IOE induction training
    • IOE administration of medication training (IOE specific)
  • External Certificates and Online Training

    • NDIS Worker Orientation Module
    • COVID-19 Infection Control Training
    • Hand hygiene and PPE online training
    • A current Certificate in First Aid; HLTAID012 or equivalent
      • A Certificate in First Aid HLTAID004 or 003 will be accepted if it is current but must be upgraded at renewal
    • A current certificate in manual handling in a health care setting
    • Preferable: A current drivers licence and regular access to a suitable vehicle – insured and roadworthy

    It is a requirement of all agencies in the disability sector for support workers to have the above mandatory requirements.  The Manual Handling and First Aid courses are generic and will be relevant to any disability agency you may apply to. The equivalent course component in a TAFE or university qualification will be accepted for both first aid and manual handling.

Next Recruitment Information Sessions

Attendance at a recruitment information session is an essential step in becoming a support worker with IOE. The next information sessions will be held online as follows:

  • Saturday 9 October – 11am to 12pm
  • Monday 11 October – 6pm to 7pm

All applicants who wish to be considered for interview must complete the online application form prior to the information session. The form will also ask you to RSVP to your preferred session.

At the conclusion of the information session you will be required to complete and submit an online pre-interview questionnaire. 

NOTE: Your online application form must be submitted prior to the session.

For more information please contact Anna Billing or Bernadette Cantwell on 9758 5522 or 

Jeanne’s story

For many 13 is an unlucky number, but for me 13 is an exciting one, as that’s soon to be the amount of years I’ve been a support worker for Interchange Outer East.

My journey with Interchange began back in 2007 when I started volunteering on recreational based day activities and camps, I was 20 years old with no idea where I wanted to take my life or what I wanted to do with myself. A friend had recommended I volunteer at Interchange, as I am a person who enjoys meeting new people and being part of new experiences.

After organising to volunteer I could see early on that this was the kind of environment I wanted to be part of and I haven’t looked back!

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Get in contact, call 03 9758 5522

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