Applying for IOE Services

Take the first step towards getting involved in our programs and services by completing the expression of interest form below.

Expression of Interest – Services for Children and Adults

Interchange Outer East is experiencing a high number of inquiries for our services and programs. If you are interested in accessing any of the following services/programs:

  • Recreation
  • 1:1 Support
  • NDIS Plan Management
  • NDIS Support Coordination
  • Adult Day Programs
  • Skill Development Intensive Programs (independence in the home)

Please submit our Expression of Interest online form.  This is a secure form and all information collected kept in accordance with Interchange Outer East’s Information Privacy policy.

If you are experiencing difficulty completing the form please contact reception on 9758 5522 for assistance.

Please note: This is not a registration form. Completion of this form does not mean that you are automatically registered to access services.

IOE’s ability to register new families varies depending on the capacity of any given program. Unfortunately we are unable to provide you with a timeline from the submission of your expression of interest to your actual registration. We strongly suggest you continue to seek alternative services in the meantime.

IOE is a family focused organisation and our services are developed specifically around the needs of children and young adults under the age of 35. For this reason priority will be given to children and young adults under the age of 35 living at home with their family. For those people over the age of 35 we suggest seeking alternative providers that offer services for this age group.

We provide our core services within Melbourne’s outer eastern region; City of Knox, City of Maroondah and Shire of Yarra Ranges. Although we are open to providing service in other areas, service priority is given to people residing within these municipal regions, as they are the areas in which our support staff predominately live.

If you have any questions about the registration or intake process please contact our Intake Team at

Expression of Interest – Behaviour Support Services

If you are interested in accessing behaviour support services at IOE, please click the button below to access the expression of interest form. This is a secure form and all information collected is confidential and will be kept in accordance with Interchange Outer East’s Information Privacy policy. If you are experiencing difficulty in completing the form please contact IOE reception on 9758 5522 and you will be directed to someone who can assist you.

Programs and Services for Non-Registered Families

Even if you are not registered with IOE, you and your family can still take part in a number of our family support programs, allied health services and group programs.

Family Support Services

Family Support Services are open to all families who have a child or young adult with a disability. Families do not need to be registered with IOE to be involved. Our services for families include Family Camps, Carer Support Groups, Mums Social Group, Dads Social Group and Sibling Support Program.

More information is available here.

If you have any questions about what we can offer your family please contact us on 9758 5522 or email

Other Available Programs

We have a number of group programs which all children and young adults with disabilities, plus their families, can access without being registered with IOE. 

Find out about some of these programs here.

Access our allied health programs and services here.

We are constantly developing new ongoing and pop-up programs. For the latest announcements, subscribe to our newsletter and ‘like’ our Facebook page.

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Get in contact, call 03 9758 5522

or if you would like to get in contact via email please fill out ourenquiry form here

Need language assistance?

Contact the Translating and Interpreting Service (TIS) on 13 14 50