Applying For Employment

Working with IOE is a life changing experience.

  • Full/part time permanent employment

    Vacant positions across all agency areas are advertised on our website when they become available.

    All our employees are required to have a current police check, working with children check and two reference checks.

    While some roles require specific criteria (outlined in the position description) a passion and belief in the rights of people with disability and their families and a friendly, open and approachable attitude to working with others are priorities for employment with our IOE team.

  • Casual Support Work

    Are you:
    • Committed to a community where rights and opportunities are equal for all
    • Passionate about working with people
    • Able to work independently and with initiative
    • Looking for casual work in a workplace that offers flexible hours, variety and fun
    • Over the age of 18

    Support work is a satisfying and rewarding occupation. Our support workers come from all walks of life, all backgrounds and an array of previous professions and experiences. Support workers are employed on a casual basis. Work is flexible and depends on the availability of shifts that match your skills and working timelines.

    Our programs provide respite to over 600 families and we have a support worker base of around 270 people!

    Taking the next steps:

    • All people interested in working as support workers with Interchange Outer East must first attend an information session – see dates below – and must complete the application form at
    • Register your attendance at one of our advertised sessions  by completing the online application form at You will be asked to nominate your preferred session at the end of this form.  If you already have any of the documentation required for employment (see note below), please upload it with the application form.
    • *This form must be submitted  prior to attending the information session.

    Note: All IOE employees are required have a current Working With Children Check, Certificate in First Aid; HLTAID004 or equivalent and Manual Handling training. (A Certificate in First Aid HLTAID003 certificate will be accepted if it is current but must be upgraded at renewal. The equivalent course component in a TAFE or University qualification will be accepted for both first aid and manual handling.)

    • At the conclusion of the information session you will be required to complete and submit a pre-interview questionnaire. Please let us know prior to the information session if you think you may need assistance in completing this questionnaire.
    • Once applications and pre-interview questions have been assessed, successful applicants will be invited to attend a group interview.

Next Recruitment Information Sessions

Dates of our next sessions will be posted soon.

Attendance at a recruitment information session is an essential step in becoming a support worker with IOE. To register for a session complete all the required details at . You will be asked to nominate your preferred session at the end of this form. Your form must be submitted prior to the session.

For further information  contact our Support Worker Connection Coordinators on 9758 5522 or email

Wendy’s story

I heard a comment once that everyone needs someone to love, something to do and something to look forward to and seeing as I had my loving family and plenty to do it was time to look forward to something new.

I happened to be scrolling through my Facebook newsfeed when a post from Interchange Outer East appeared with ‘JOIN OUR TEAM’ heading up a call for the next round of casual support workers.  It grabbed my eye as I have always been in awe of the families and the people who live with disabilities and thought perhaps it was my time to give.  I took the step and commented on the post and from there it has been a whirlwind.

  • Requirements for Support Workers

    Significant experience in any one of these fields is essential:
    • Disability, aged care, nursing or related studies
    • Proven experience with children and/or adults (i.e. disability, child care, leadership roles, social work, teaching or coaching)
    • Related health services industry work or study (i.e. physiotherapy, occupational therapy)
    • Leadership in trades, recreation, horticulture, sports teams
    • Supporting people who have high physical or medical support needs.
    • Supporting people who have complex behaviour support needs


  • To be completed prior to employment commencing

    • Administration of Medication certificate (IOE specific)
    • Attendance at IOE induction training
    • A Crim Check and DHHS Disability Worker Exclusion Scheme (DWES) employment screening will be conducted before commencing employment. Anyone who has lived and worked overseas for 12 months or more in the past 10 years will need to provide a police or criminal record check from the country of residence.
      For further information contact the Support Worker Connection Coordinators on 9758 5522 or email
  • Mandatory Requirements

    • A current Working With Children Check – employment specific
    • A current Certificate in First Aid; HLTAID004 or equivalent  A Certificate in First Aid HLTAID003  will be accepted if it is current but must be upgraded at renewal.
    • A current Certificate in Manual Handling

    It is a requirement of all agencies in the disability sector for support workers to have the above mandatory requirements.   The Manual Handling and First Aid courses are generic and will be relevant to any disability agency you may apply to.  Click the following link for first aid and manual handling information.

    Preferable: A current Drivers License and regular access to a suitable vehicle – insured and road worthy

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Get in contact, call 03 9758 5522

or if you would like to get in contact via email please fill out ourenquiry form here