Applying For Employment

Working with IOE is a life changing experience.

  • Full/part time permanent employment

    Vacant positions across all agency areas are advertised on our website when they become available.

    All our employees are required to have a current police check, working with children check and two reference checks.

    While some roles require specific criteria (outlined in the position description) a passion and belief in the rights of people with disability and their families and a friendly, open and approachable attitude to working with others are priorities for employment with our IOE team.

  • Casual Support Work

    Are you:
    • Committed to a community where rights and opportunities are equal for all
    • Passionate about working with people
    • Able to work independently and with initiative
    • Looking for casual work in a workplace that offers flexible hours, variety and fun
    • Over the age of 18

    Support work is a satisfying and rewarding occupation. Our support workers come from all walks of life, all backgrounds and an array of previous professions and experiences. Support workers are employed on a casual basis. Work is flexible and depends on the availability of shifts that match your skills and working timelines.

    Our programs provide respite to over 600 families and we have a support worker base of around 270 people!

    Taking the next steps:

    All applicants must have a current Certificate in First Aid; HLTAID004 or equivalent  (A Certificate in First Aid HLTAID003 certificate will be accepted if it is current but must be upgraded at renewal); and  Manual Handling Certification or have booked a date to complete the training before interview. In some situations the course component in a TAFE or University qualification will be considered. The online form and documentation must be submitted prior to attending the information session.

    • It is compulsory to attend one of our recruitment information sessions (see below for upcoming dates). So come along and find out all about working with us. Remember to submit your online form first!

    At the conclusion of the information session you will be required to complete and submit  a pre-interview questionnaire. Please let us know prior to the information session if you think you may need assistance in completing this questionnaire.

    • Once applications and pre-interview questions are assessed successful applicants will be invited to attend a group interview.

Next Recruitment Information Sessions

2019 dates and information will be posted soon.

Attendance at a recruitment information sessions is an essential step in becoming a support worker with IOE. Your online form and documentation must be submitted prior to the session.

For further information  please contact our Support Worker Connection Coordinators on 9758 5522 or email

Wendy’s story

I heard a comment once that everyone needs someone to love, something to do and something to look forward to and seeing as I had my loving family and plenty to do it was time to look forward to something new.

I happened to be scrolling through my Facebook newsfeed when a post from Interchange Outer East appeared with ‘JOIN OUR TEAM’ heading up a call for the next round of casual support workers.  It grabbed my eye as I have always been in awe of the families and the people who live with disabilities and thought perhaps it was my time to give.  I took the step and commented on the post and from there it has been a whirlwind.

  • Requirements for Support Workers

    Significant experience in any one of these fields is essential:
    • Disability, aged care, nursing or related studies
    • Proven experience with children and/or adults (i.e. disability, child care, leadership roles, social work, teaching or coaching)
    • Related health services industry work or study (i.e. physiotherapy, occupational therapy)
    • Leadership in trades, recreation, horticulture, sports teams
    • Supporting people who have high physical or medical support needs.
    • Supporting people who have complex behaviour support needs


  • To be completed prior to employment commencing

    • Administration of Medication certificate (IOE specific)
    • Attendance at IOE induction training
    • A Crim Check and DHHS Disability Worker Exclusion Scheme (DWES) employment screening will be conducted before commencing employment. Anyone who has lived and worked overseas for 12 months or more in the past 10 years will need to provide a police or criminal record check from the country of residence.
      For further information contact the Support Worker Connection Coordinators on 9758 5522 or email
  • Mandatory Requirements

    • A current Working With Children Check – employment specific
    • A current Certificate in First Aid; HLTAID004 or equivalent  A Certificate in First Aid HLTAID003  will be accepted if it is current but must be upgraded at renewal.
    • A current Certificate in Manual Handling

    It is a requirement of all agencies in the disability sector for support workers to have the above mandatory requirements.   The Manual Handling and First Aid courses are generic and will be relevant to any disability agency you may apply to.  Click the following link for first aid and manual handling information.

    Preferable: A current Drivers License and regular access to a suitable vehicle – insured and road worthy

Join Us – Subscribe to our newsletter

Sign-up to our newsletter to keep up-to-date with our latest stories.

Get in contact, call 03 9758 5522

or if you would like to get in contact via email please fill out ourenquiry form here