Interchange Outer East offers a free comprehensive program of training in health, safety and disability related issues.

Topics range from legislative requirements such as First Aid, Medication and Manual Handling to specialised medical care, and incorporate the latest sector developments and trends.

To ensure we provide best quality service and support, we encourage our permanent staff, support workers and volunteers to participate in training to advance their skills and qualifications.

Families and other interested people are also welcome to attend training, but a small fee may be charged for some training sessions. We are also happy to tailor training to suit individual needs and requests.

Current Training

NDIS Plan Implementation

Confused about where to start, how to use the portal, how to find and engage services?

Come along to one of our free information sessions at either Ferntree Gully or Yarra Junction.

Places are limited. Priority will be given to those families who do not have Support Coordination approved in their NDIS plan.

Where: Keith Thornton Room, IOE 5-7 Yose St Ferntree Gully

When: Thursday 19 April  11am-12noon
Monday 23 April  6pm-7pm
Thursday 26 April  11am-12noon
Monday 30 April  6pm-7pm

Where: IOE Yarraburn Office 1 Park Rd Yarra Junction

When: Tuesday 24 April  11am-12noon
Tuesday 1 May  11am-12noon

Registration is essential: to 9758 5522 or email

For more training enquiries contact 9758 5522 or

Volunteer Orientation

Our volunteer orientation sessions are a great way to start off your volunteer experience. You’ll learn a bit about IOE, meet other volunteers, get tips and learn some skills that will give you confidence and make volunteering on camps and activities much easier.

It’s compulsory for all volunteers to attend one orientation session within the first three months of becoming an IOE volunteer. We’ll be running regular monthly sessions to give everyone an opportunity to attend.

Our next session for 2018 is scheduled for April – details will be posted soon.

Any questions? Please contact our volunteer coordinators on 9758 5522 or email

Join Us – Subscribe to our newsletter

Sign-up to our newsletter to keep up-to-date with our latest stories.

Get in contact, call 03 9758 5522

or if you would like to get in contact via email please fill out ourenquiry form here