Training and Info Sessions

Interchange Outer East offers a free comprehensive program of training in health, safety and disability related issues.

Topics range from legislative requirements such as First Aid, Medication and Manual Handling to specialised medical care, and incorporate the latest sector developments and trends.

To ensure we provide best quality service and support, we encourage our permanent staff, support workers and volunteers to participate in training to advance their skills and qualifications.

Families and other interested people are also welcome to attend training, but a small fee may be charged for some training sessions. We are also happy to tailor training to suit individual needs and requests.

Current Training

Registration is essential for all training. To RSVP for advertised training or for all training enquiries please contact: Emma 9758 5522 or email

Positive Behaviour Support

PBS is focused around understanding what the person is trying to communicate through their behaviour, the purpose and function of the behaviour, therefore developing strategies which provide support and respond in a way that is consistent, effective, respectful and reduces the risk of harm to both the individuals and others.

When: Tuesday 5 June 5.30pm-8.00pm & Tuesday 12 June 1.00pm–3.30pm

Where:  Keith Thornton Room, IOE 5-7 Yose St Ferntree Gully

Facilitator: Kat Drake

Cost: Free to all IOE staff and volunteers

Medication Administration

Mandatory training on the administration of medication in line with IOE’s Medication Procedure Policy

When: Wednesday 6 June 6.00pm-8.30pm & Tuesday 12 June 9.30pm-12.00pm

Where:  Keith Thornton Room, IOE 5-7 Yose St Ferntree Gully

Facilitator: Emma Robertson

Cost: Free to all IOE staff and volunteers

Volunteer Orientation

Our volunteer orientation sessions are a great way to start off your volunteer experience. You’ll learn a bit about IOE, meet other volunteers, get tips and learn some skills that will give you confidence and make volunteering on camps and activities much easier.

It’s compulsory for all volunteers to attend one orientation session within the first three months of becoming an IOE volunteer. We’ll be running regular  sessions to give everyone an opportunity to attend.

The next Volunteer Orientation session dates are:

When: Thursdays – 24 July; 5 September
Time: 5.30pm-8.30pm
Where: IOE Keith Thornton Training Room 5-7 Yose St Ferntree Gully
RSVP: To register (essential) or for more information please contact our volunteer coordinators on 9758 5522 or email

Volunteer Information Evening

Interchange Outer East (IOE) invites parents of current and prospective volunteers, students, teachers and any interested community members to a special IOE volunteering information session. Meet our volunteer coordinators, hear from current
volunteers, learn about our fantastic youth volunteer program and have your questions answered! Light snacks provided.

When: Tuesday 12 June
Time: 5.30pm-7.30pm
Where: Keith Thornton Training Room, IOE 5-7 Yose St Ferntree Gully
RSVP: To register or for more information please contact IOE on 9758 5522 or email


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Get in contact, call 03 9758 5522

or if you would like to get in contact via email please fill out ourenquiry form here