IOE Services Under NDIS

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Traditional IOE Services

Interchange Outer East currently offers the following programs and services which will continue to be provided under the NDIS.

Important Note
Some of these current services may not be funded under the NDIS, or a decision is yet to be made regarding funding for these services, e.g. family  support services. These services are an essential part of Interchange Outer East’s vision to support children and young people with a disability and their families. Therefore, IOE plans to continue to provide these services beyond the full rollout of the NDIS.

Flexible Care (children and adults)
• 1:1 Support
• Specialised care

Recreation (children and adults)
• Recreation and social groups
• Weekends away
• Supported holidays

Out of School Hours
• School holiday programs
» Day activities
» Camps
• After school program

Adult Services
• Day service
• Post school transition
• Extended hours

Skills Development
• Intensive learning options
• Adult skills development programs
• Interest groups
» Sport
» Music

Family Support
• Support groups
• Mums activities
• Dads activities
• Sibling support
• Family camps
• Host program

Additional Services – see explanation below
• Behavioural support
• Service coordination
• Plan management

Additional Services to Consider

Behavioural Support

Behavioural Support Plan:
» If your child or young adult is required to have a behavioural support plan for any form of restrictive medication or restraint, you should seek funding through the NDIS. A plan typically takes 10 hours to complete.

Behavioural Support Program:
»If your child or young adult needs a program devised by a registered psychologist to address behaviours of concern that prevent them from doing the activities they would like, you should seek funding through the NDIS. Ensure that assessment, plan development, staff training and review are all covered in your NDIS plan.

• Behavioural support is funded under capacity building in your NDIS plan.

Service Coordination

Service coordination is a service that assists you to implement your NDIS plan. Service coordination involves:
» Assisting families to engage with services and service providers
» Assisting to work out who is going to provide the services required by your plan
» Coordinating services to work together
» Focusing on increased community participation
» Focusing on capacity building and developing skills
» Crisis support

Service coordination replaces the case management model and provides you with assistance in implementing your NDIS plan.

Service coordination is an add-on to your plan. It does not replace any other supports you are entitled to, but is funded in addition to these supports.

• It is recommended that all families ask for service coordination in their plan. Families can then choose their provider for service coordination.

Important Note
NDIS planners will often suggest agencies for service coordination, but the choice is yours. The NDIA has also suggested that there may be potential conflict of interest if the same agency provides services as well as service coordination and/or plan management. IOE has been successfully providing services alongside service coordination and case management for many years.

Plan Management

Plan management is about managing the finances involved with your plan. It includes:
» Budgeting
» Paying invoices
» Managing claims from NDIS
» Record keeping
» Information provision to family
» Establishing and monitoring service agreements

Plan management is an add-on to your plan. It does not replace any other supports you are entitled to, but is funded in addition to these supports.

• It is recommended that all families ask for plan management in their plan. Families can then choose their provider for plan management.

• Plan management is one of three methods covering the financial management of your plan. The other options are NDIA management and self management.

The following table shows the advantages and disadvantages of each option:

ndis management table

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