Working with IOE

A life changing experience.

  • Full/part time permanent employment

    Vacant positions across all agency areas are advertised on our website when they become available.

    All our employees are required to have a current police check, working with children check and two reference checks.

    While some roles require specific criteria (outlined in the position description) a passion and belief in the rights of people with disability and their families and a friendly, open and approachable attitude to working with others are priorities for employment with our IOE team.

  • Casual Support Work

    Are you:
    • Committed to a community where rights and opportunities are equal for all
    • Passionate about working with people
    • Able to work independently and with initiative
    • Looking for casual work in a workplace that offers flexible hours, variety and fun
    • Over the age of 18

    Support work is a satisfying and rewarding occupation. Our support workers come from all walks of life, all backgrounds and an array of previous professions and experiences.

    If you’re interested in working with IOE as a casual support worker it is mandatory that you first attend one of our regular recruitment information sessions (dates posted below). So come along and find out more about working with us. Remember to bring your resume and cover letter with you to submit at the end of the session.

    Please note that on completion of the information session there will be pre-interview questions that will need to be completed and submitted along with your cover letter and resume. Please let us know prior to the information session if you will need assistance in completing the questionnaire.

    Once applications and pre-interview questions are assessed successful applicants will be invited to attend a group interview.

Next Recruitment Information Sessions

Attendance at one of the following recruitment information sessions is an essential first step in becoming a support worker with IOE. Remember to bring your cover letter and resume – these must be submitted at the session.

WHEN: Saturday 4 August 10am-11.30am
WHERE: IOE 1/6 Clarke St, Lilydale     OR

WHEN: Monday 6 August 6pm-7.30pm
WHERE: IOE  Keith Thornton Training Room 5-7 Yose St, Ferntree Gully

To register (essential) or for further information  please contact our Support Worker Connection Coordinators on 9758 5522 or email

As some of the children/adults we support have more complex needs, we are also seeking support workers who have relevant experience or an interest in supporting people with complex medical or high physical needs.

If this is your area of interest, the following flyer has information on the more specific criteria required for this support work.

Wendy’s story

I heard a comment once that everyone needs someone to love, something to do and something to look forward to and seeing as I had my loving family and plenty to do it was time to look forward to something new.

I happened to be scrolling through my Facebook newsfeed when a post from Interchange Outer East appeared with ‘JOIN OUR TEAM’ heading up a call for the next round of casual support workers.  It grabbed my eye as I have always been in awe of the families and the people who live with disabilities and thought perhaps it was my time to give.  I took the step and commented on the post and from there it has been a whirlwind.

  • Requirements for Support Workers

    Significant experience in any one of these fields is essential:
    • Disability, aged care, nursing or related studies
    • Proven experience with children and/or adults (i.e. disability, child care, leadership roles, social work, teaching or coaching)
    • Related health services industry work or study (i.e. physiotherapy, occupational therapy)
    • leadership in trades, recreation, horticulture, sports teams
    • supporting people who have high physical or medical support needs.
    • supporting people who have complex behaviour support needs

    Preferable: A current Driver’s License and regular access to a suitable vehicle – insured and road worthy.

  • To be completed prior to employment commencing

    • Administration of Medication certificate (IOE specific)
    • Attendance at IOE induction training
    • A Crim Check and DHHS Disability Worker Exclusion Scheme (DWES) employment screening will be conducted before commencing employment. Anyone who has lived and worked overseas for 12 months or more in the past 10 years will need to provide a police or criminal record check from the country of residence.
      For further information contact the Support Worker Connection Coordinators on 9758 5522 or email
  • Mandatory Requirements

    • A current Working With Children Check – employment specific
    • A current Certificate in First Aid; HLTAID004 – Provide an emergency first aid response in an education and care setting or equivalent, HLTAID003 certificate will be accepted if it is current but must be upgraded at renewal.
    • A current Certificate in Manual Handling

    It is a requirement of all agencies in the disability sector for support workers to have the above mandatory requirements.  Before applying for work we encourage you to have completed these as, if you are successful but do not have the requisite certificates, the timeline to commencing work will be considerably delayed .  These courses are generic and will be relevant to any disability agency you may apply to.  Click the following link for first aid and manual handling information.

    Download First Aid and Manual Handling Course Providers

Join Us – Subscribe to our newsletter

Sign-up to our newsletter to keep up-to-date with our latest stories.

Get in contact, call 03 9758 5522

or if you would like to get in contact via email please fill out ourenquiry form here